The process

How it works.

Five steps from “we have a problem” to “the AI Assistant is running in production.” The discovery call and workflow audit are the difference — we map how your business actually runs before we write a line of code.

Discovery call

Free. Scope unknown. No pressure.

We start with a conversation about what your business does and where the friction is. No prepared sales deck, no commitment beyond the call itself. The goal is to figure out whether AI Implementation is the right fit for the problem you're trying to solve — and if it isn't, we'll tell you.

Workflow audit

We watch how the work actually gets done.

We shadow, interview, and map the workflows that run your business day-to-day — not the org chart, the real flow of information and decisions. This is where most "AI vendors" skip the most important step. Without understanding how work actually happens, you end up bolting AI on top of broken processes.

Proposal

A concrete AI Assistant + Integrations spec, with pricing.

We come back with a clear spec: what the AI Assistant will do, which tools it will integrate with, what the user experience looks like, and what the work costs. Nothing vague. You'll know what you're getting before we write a line of code.

Build

Iterative. You see it working in your real environment.

We don't disappear into a black box for three months. You see working versions in your real environment from week one — connected to your real tools, exercised by your real team, refined as we learn what hits and what doesn't.

Deploy & support

Ongoing. Not fire-and-forget.

AI Assistants need tuning as real usage patterns surface. We stay engaged after deployment — monitoring how the system behaves in production, adjusting where it gets things wrong, and adding capabilities as your team identifies new opportunities. Long-term partnership, not one-and-done.

That’s the whole process. The next step is the discovery call — one conversation, no pressure, no prepared sales deck.

Book a discovery call
Start here

See it running.

Start with a call — one conversation, no prepared sales deck. We’ll show you the agents working a real dispatch day, talk through what your operation looks like, and tell you honestly whether this fits it.

cwright@wricon.ca Grande Pointe, MB Curtis Wright · Founder